MGU Services

Services provided by MGU laboratories ~ charges, access & payments

Medical Genetics Unit is offering the following services via both of the research laboratories – Medical Genetics Laboratory and Stem Cell Research Laboratory. Please click on the services below to know more about the rate and charges of various equipment rentals, access and research services or consultations. If you wish to know more about how to access our laboratories and services, please contact us by filling up an enquiry via this FORM here. Our laboratory personnel will contact you for further discussion on services provided by both laboratories.

Services offered by Medical Genetics Laboratory

Services offered by Stem Cell Research Laboratory

Step-by-step guide on how to access our services

Before the service

  1. If you are a first-time user and have any questions, please contact us by filling up an enquiry via this FORM here. Our laboratory personnel will contact you for further discussion on the services provided by both laboratories.
  2. To initiate an official request, please download and fill up this request form here [Malay version / English version].
  3. Once you have completed the official request form, please fill up an online request HERE.
  4. Wait for approval from the Head of Unit via email.
  5. Once approved, please contact our personnel to arrange for a booking or slot for the equipment or laboratory services.
  6. UPM users can access the equipment or services before a payment is made.
  7. For external users (outside UPM), a quotation will be issued where a payment can be made via UPM Paygate system or official purchase orders.

During the service

  1. Please arrive on time on the day of equipment access or services.
  2. Please bring all the relevant consumables (gloves, tips etc.). 
  3. Please register yourself with our personnel before starting your work.
  4. Please read the standard operating protocols before operating any type of equipment. Some equipment may require a proper training and certification prior to any access (e.g. fluorescence microscopy and FACS Aria III).

Payment process

  1. For any charges of more than RM100, an internal transfer or purchase order would be ideal. 
  2. For any charges of less than RM100, please pay at UPM Paygate system:
    • go to https://paygate.upm.edu.my/.
    • click on “Make Payment” or “Buat Bayaran“.
    • Under the “payment for” category – choose either “Medical Genetics Laboratory Service Charges” or “Stem Cell Research Laboratory Service Charges“.
    • Fill up the rest of the required information – Please include the quotation or invoice reference ID under the “Details” section.
    • Choose your “Payment method” and set the currency to “RM“.
    • Enter the amount of payment accordingly.
    • Click “Bayar/Pay” button.
    • Please keep your receipt as proof of payment.